Individual service options

Our default prevention services can be mixed and matched to meet your school’s needs.

We offer an array of services that can be incorporated into your existing strategy or combined with ECMC Solutions software licensing or full-service outsourcing to create a comprehensive new approach to default prevention at your school.

In-school and grace period counseling

Communication with student loan borrowers is key in helping them successfully manage their loan repayment. We’ll begin working with your student population while they are in school to help them understand their student loan obligations. Then as they graduate or withdraw from school, we’ll help you stay connected to borrowers through direct contact. We’ll equip them with resources so they know what their repayment options are and can find help when they need it.

Default prevention management plans

We understand what it takes to build a successful approach to default prevention. Whether you are developing a default prevention program from the ground up or amending your existing program for improved results, we can help you formulate a plan for managing your default prevention activity and lowering the number of defaults among your student loan borrowers.

Software licensing

Our web-based software products, LoanTracker and Cohort Calculator, are included with full-service outsourcing but can be licensed separately to complement your in-house default prevention activity. We back our software with implementation training and ongoing product support.

Cohort default rate challenges and review requests

If your school is faced with potentially high cohort default rates, we can help you save time and resources by completing draft rate challenges and review requests for you. We’ll assemble the necessary calculations and documentation for you so you can focus on assisting your students.

Consulting on changes to cohort default rate calculations

With all the challenges you face and changes in the student loan industry, the last thing you need to worry about is how cohort default rates will be calculated under the new formula. We offer consulting services to help you understand what this change means for your school and how you can strengthen your default prevention strategy to keep your default rates low.